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Delete Your EmberKeeper Account

This page explains how to delete your EmberKeeper account and cloud save data, in line with Google Play's account-deletion requirements. Deletion is permanent and cannot be undone.

Accounts and Cloud Save

You can play EmberKeeper without an account: if you never sign in, your progress is saved only on your device, and it is removed when you uninstall the app. Signing in with Google Play Games links your save to your Play Games player ID and keeps a cloud copy, so you can restore your progress on another device or after reinstalling the game.

While you are signed in, we store your account identifier — your Google Play Games player ID — and your save data (progress, in-game currencies, collections, and settings). We do not receive or store the email address of your Google account. Signing out only ends the session on that device: your cloud copy stays until you delete the account in the game or ask us to delete it.

Method 1 — In the Game (immediate)

Open EmberKeeper and go to Settings → Account → Delete Account, then confirm. Your account and the cloud copy of your save are deleted immediately and permanently. (If you have never signed in, your progress lives only on your device and is removed when you uninstall the app.)

Method 2 — By Email Request

Send an email to june04860486@gmail.com from any address. Include your in-game player ID (shown in Settings) or your Google Play Games player ID, so we can locate your data. We will process your request within 30 days.

What Gets Deleted

The following are permanently deleted:

Your cloud save — progress, in-game currencies, collections, and settings (the copy kept on your device is removed when you uninstall the app)
Your authentication record — the account identifier (anonymous UID) and the linked Google Play Games player ID (no email address is stored)
Your push notification token

What Is Not Deleted

The following cannot be deleted through this process:

Google Play purchase records — these are held by Google under its own policies
Ad-delivery and measurement data already processed by Google AdMob, and analytics data already collected by Google Analytics for Firebase — neither is linked to your account, and both are held by Google under its own retention practices
Coupon redemption records are retained after account deletion to prevent repeat use.

Important: uninstalling the app alone does not delete your account data — your authentication record and, if you signed in, your cloud save stay on our servers until you delete the account using one of the methods above. Deletion is permanent and irreversible.

Developer

AlgoLensLab (Republic of Korea) · App: EmberKeeper (com.algolenslab.emberkeeper)