This page explains how to delete your Emberkeeper account and cloud save data, in line with Google Play's account-deletion requirements. Deletion is permanent and cannot be undone.
Method 1 — In the Game (immediate)
Open Emberkeeper and go to Settings → Account → Delete Account, then confirm. Your account and cloud save are deleted immediately and permanently.
Method 2 — By Email Request
Send an email to june04860486@gmail.com from any address. Include your in-game player ID (shown in Settings) or the Google account you used to sign in, so we can locate your data. We will process your request within 30 days.
What Gets Deleted
The following are permanently deleted:
Your cloud save — progress, in-game currencies, collections, settings, and coupon redemption history
Your authentication record (the anonymous UID and any linked Google account)
Your push notification token
What Is Not Deleted
The following cannot be deleted through this process:
Google Play purchase records — these are held by Google under its own policies
Anonymized analytics data that has already been aggregated and can no longer be linked to you
Important: uninstalling the app alone does not delete your cloud data — your progress remains on our servers until you delete your account using one of the methods above. Deletion is permanent and irreversible.
Developer
AlgoLensLab (Republic of Korea) · App: Emberkeeper (com.algolenslab.emberkeeper)